When Does Amazon Start Delivering? A Comprehensive Guide

In today’s fast-paced world of online shopping, customers have come to expect quick and efficient delivery of their orders. Amazon, a leading e-commerce platform, is renowned for its fast shipping times and reliable delivery services. But have you ever wondered when exactly Amazon starts delivering packages? In this comprehensive guide, we will delve into the intricacies of Amazon’s delivery process and provide you with all the information you need to know about when Amazon starts delivering. So, let’s get started!

Understanding Amazon’s Delivery Process

To understand when Amazon starts delivering, it’s important to first have a grasp of the overall delivery process. Amazon’s standard delivery time typically begins at 8 AM, but in some cases, deliveries can start as early as 6 AM. This early delivery option is particularly beneficial for Amazon Prime members who can request delivery as early as 6 AM. However, it’s worth noting that Amazon drivers are instructed not to ring doorbells or knock on doors before 8 AM to avoid disturbing customers who may still be asleep.

When it comes to shipping options, Amazon offers a variety of choices to cater to the diverse needs of its customers. These options include standard shipping, two-day shipping, same-day shipping, and expedited shipping for Amazon Prime members. Amazon’s extensive network of warehouses, known as fulfillment centers, plays a crucial role in the shipping process. These strategically located centers ensure efficient delivery by selecting the nearest warehouse to the customer, packaging the item, and sending it to a shipping facility. Depending on the shipping method chosen by the customer, Amazon may utilize carrier services such as UPS, FedEx, the United States Postal Service (USPS), or its own delivery service, Amazon Logistics.

Delivery Times Across Locations

Now that we have a basic understanding of Amazon’s delivery process, let’s explore the delivery times across different locations. The exact delivery timings can vary based on several factors, including the customer’s location, the shipping option selected, the carrier service used, and the proximity to the nearest fulfillment center. In general, Amazon aims to deliver packages as quickly as possible, typically starting between 4 AM and 8 AM, depending on the local time. Deliveries can continue until 10 PM, although this is more common during peak seasons or high-demand periods.

It’s worth noting that Amazon Prime members have the advantage of setting delivery preferences to receive faster deliveries. By customizing their delivery options, Prime members can ensure that their packages arrive at their preferred time. However, it’s important to keep in mind that delivery preferences are subject to availability and the designated delivery route for the driver.

Amazon Prime and Delivery Benefits

Amazon Prime, a subscription-based service offered by Amazon, provides numerous benefits to its members, including enhanced delivery options. Let’s explore some of the delivery benefits that Amazon Prime members can enjoy.

Two-Day Shipping

One of the standout features of Amazon Prime is the Two-Day Shipping service. Prime members can benefit from free two-day shipping on eligible items. This means that once an item is shipped, it is expected to arrive within two business days. It’s important to note that the shipping speed is based on Amazon’s internal logistics and doesn’t correspond to any specific carrier-branded shipping service.

Same-Day and Next-Day Delivery

For eligible cities, Amazon Prime offers Same-Day and Next-Day Delivery on millions of best-selling products and everyday essentials. This means that Prime members can receive their orders on the same day or the next day after placing the order. Same-Day Delivery is available seven days a week, with limited availability on certain holidays and high-volume shopping days. It’s important to place orders by a specified time, usually around 5 PM, to ensure same-day delivery.

Sunday and Holiday Delivery

Amazon recognizes the importance of convenience and flexibility in its delivery services. As a result, some delivery options, including Sunday delivery, are available to Prime members. On Sundays, Amazon typically delivers packages between 9 AM and 8 PM. However, it’s important to note that Same-Day Delivery is not available on Thanksgiving Day, Christmas Day, or New Year’s Day.

Prime Now and Grocery Delivery

In addition to the aforementioned delivery benefits, Amazon Prime members can take advantage of Prime Now and Amazon Fresh for grocery deliveries. Prime Now offers delivery within hours on thousands of items, including groceries, depending on the member’s location. Amazon Fresh, on the other hand, specializes in delivering groceries and household essentials. Prime members can enjoy free delivery on qualifying orders and even access one-hour delivery slots, subject to availability.

Setting Your Amazon Delivery Preferences

To ensure a seamless delivery experience, Amazon allows customers, particularly Prime members, to set their delivery preferences. By customizing these preferences, you can tailor your delivery experience to suit your specific needs. Here’s how you can set your Amazon delivery preferences:

Before Placing an Order

When placing an order, Amazon provides an option to choose your preferred delivery day and time. This feature allows you to select a weekday or weekend delivery and leave any necessary delivery instructions or notes for the driver. However, it’s important to note that while Amazon attempts to accommodate these preferences, they are subject to availability and the designated delivery route.

Through Your Account Settings

Amazon also allows you to update your delivery preferences through your account settings. By accessing the Addresses section of your account, you can select the address for delivery and view a form displaying various delivery preferences. These preferences include your preferred delivery hours, whether you want Saturday or Sunday deliveries, and any specific delivery instructions. Modifying these preferences ensures that your packages are delivered at the most convenient times for you.

Dealing with Late Deliveries

Despite Amazon’s best efforts to provide timely deliveries, there may be instances where packages are delayed. Various factors can contribute to late deliveries, such as increased delivery volumes, driver shortages, unforeseen events, or unavoidable conditions like inclement weather. If you find yourself dealing with a late delivery, there are several steps you can take:

Tracking Your Package

First and foremost, utilize Amazon’s tracking feature to monitor the status of your package. Tracking information is usually reliable and provides insights into the package’s location and estimated delivery time. By regularly checking the tracking updates, you can stay informed about any potential delays or issues.

Checking for Delivery Notices

Sometimes, a late delivery may be due to an attempted delivery or a package being held at a nearby pickup location. Check for any delivery notices left by the carrier or delivery driver. Additionally, reach out to neighbors or building managers to inquire if they received the package on your behalf.

Contacting Amazon Customer Service

If your package is significantly delayed or hasn’t arrived after the expected delivery date, it’s advisable to contact Amazon’s customer service. Amazon’s dedicated customer support team is available 24/7 to assist you with any delivery-related inquiries or concerns. Provide them with the necessary details, such as your order number, tracking number, and any relevant information about the late delivery. They will work towards resolving the issue and providing a satisfactory solution.

Requesting a Refund

In some cases, a significantly delayed delivery may warrant a refund. If you believe that you are entitled to a refund due to a late delivery, follow these steps to request one:

  1. Sign in to your Amazon account and navigate to the “Your Orders” section.
  2. Locate the order that experienced the late delivery and select the “Return or replace items” option.
  3. Choose the appropriate reason for refunding from the drop-down menu.
  4. Click “Submit” to initiate the refund process.

Amazon’s refund policy is designed to ensure customer satisfaction, and they generally provide prompt resolutions for late deliveries.


In conclusion, understanding when Amazon starts delivering is essential for online shoppers seeking convenience and efficiency in their shopping experience. Amazon’s delivery process begins as early as 6 AM for early morning delivery options, while standard deliveries typically start at 8 AM. Delivery times can extend until 10 PM, especially during peak seasons. Amazon Prime members enjoy a range of delivery benefits, including Two-Day Shipping, Same-Day and Next-Day Delivery, and Sunday delivery. By setting delivery preferences, customers can customize their delivery experience to suit their needs. In the event of a late delivery, tracking packages, checking for delivery notices, and contacting Amazon’s customer service are vital steps to resolve the issue. With Amazon’s commitment to customer satisfaction and efficient delivery, shoppers can rely on the platform for timely and reliable order fulfillment.

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